Welcome to Homeseliy! By accessing or using our website, www.homeseliy.com, and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our website. If you do not agree with any of these terms, you should not use our website or services.

1. Introduction

These Terms and Conditions govern your use of our website, products, and services. We reserve the right to update, modify, or revise these terms at any time without prior notice. Any changes will be posted on this page with an updated revision date. By continuing to use our website after changes have been made, you agree to be bound by the revised terms.

2. Eligibility

By using our website and making a purchase, you confirm that:

  • You are at least 18 years of age, or if you are under 18, you have the consent of a parent or guardian to use the website.
  • You have the legal capacity to enter into a contract and make purchases.
  • You agree to provide accurate and truthful information when placing an order.

3. Account Creation

To place an order, you may need to create an account with Homeseliy. When you create an account, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your login credentials (username and password).
  • Notify us immediately if you suspect any unauthorized use of your account.

Homeseliy reserves the right to suspend or terminate accounts that are in violation of these Terms and Conditions.

4. Product Availability

  • Availability: We make every effort to ensure that all products listed on our website are in stock and available for purchase. However, availability may change without notice. In the event that a product you ordered is out of stock, we will notify you and offer a suitable alternative, or provide a refund.
  • Product Descriptions: We aim to provide accurate descriptions of our products, including pricing, specifications, and images. However, we cannot guarantee that all descriptions are error-free. If a product you received differs significantly from what was advertised, please contact us for a resolution.

5. Pricing

  • All prices on the website are listed in GBP (£) unless otherwise stated. Prices may change without notice, and any price changes will be reflected at checkout.
  • Prices do not include shipping fees, taxes, or customs duties unless specified. Shipping costs will be calculated at checkout based on your order’s size, weight, and destination.
  • We reserve the right to correct pricing errors, including after an order has been placed. If a pricing error occurs, we will contact you to confirm whether you wish to proceed with the order at the corrected price.

6. Order Acceptance and Cancellation

  • Order Confirmation: When you place an order on our website, we will send you an order confirmation email. This does not mean that your order has been accepted. Acceptance occurs when your order is processed, and your payment has been successfully received.
  • Order Cancellation: You can cancel your order within 24 hours of placing it, provided the order has not yet been shipped. After this period, cancellations may not be possible, but you can return the item once it arrives.

7. Payment

  • We accept payment through various methods, including credit/debit cards, PayPal, and other payment options offered at checkout.
  • All payments are processed securely, and Homeseliy does not store payment details on our servers.
  • By placing an order, you authorize us to charge your chosen payment method for the total order amount, including shipping and taxes.

8. Shipping and Delivery

  • We ship orders within 2-4 business days of receiving your payment, as detailed in our Shipping Policy.
  • Delivery times may vary based on your location and the shipping method selected. Homeseliy is not responsible for delays caused by external factors such as weather or shipping carrier issues.
  • For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.

9. Returns and Refunds

  • Our Refund and Returns Policy outlines the conditions under which returns and refunds are accepted. Please review this policy for details on how to initiate a return and obtain a refund.
  • Returns are accepted within 30 days of receipt, provided the item is unused, in original condition, and in its original packaging.
  • If you receive a defective or damaged item, please contact us immediately for a resolution, which may include a refund or replacement.

10. Intellectual Property

  • All content on the Homeseliy website, including text, images, logos, trademarks, and product descriptions, is the property of Homeseliy or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written permission.

11. User Conduct

By using our website, you agree not to:

  • Engage in any illegal activity or use the website for unlawful purposes.
  • Post or transmit any harmful, defamatory, obscene, or offensive content.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Interfere with the functionality of the website or disrupt other users’ experiences.

We reserve the right to suspend or terminate your access to the website if you violate these terms.

12. Limitation of Liability

  • Homeseliy is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including loss of data, revenue, or profits.
  • Our liability is limited to the total amount you paid for the products or services that gave rise to the claim.
  • We are not responsible for any delays or failures in performance caused by events beyond our control, including force majeure events such as natural disasters, pandemics, strikes, or acts of terrorism.

13. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

14. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
  • Dispute Resolution: Any disputes arising from or in connection with these Terms and Conditions shall be resolved through negotiation, and if necessary, through mediation or arbitration. You agree to resolve any disputes in the courts of the United Kingdom.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remainder of the provisions will remain in full force and effect.

16. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Please review these terms regularly to stay informed about our practices.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: contact@homeseliy.com
  • Phone: +44 3943 985023
  • Address: 72 New Road, Northampton, NN4 0 1VC, United Kingdom