By making a purchase from Homeseliy, you agree to the following Billing Terms and Conditions. Please read them carefully before completing any transactions on our website.

1. Payment Methods

We accept the following payment methods for online purchases:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major cards.
  • PayPal: You can pay using your PayPal account.
  • Bank Transfers: In some cases, we may offer bank transfer as a payment method.
  • Other Payment Methods: We may accept additional payment methods, which will be specified at checkout.

All payments are processed in GBP (£), and the prices listed on our website include any applicable taxes (such as VAT), unless otherwise stated.

2. Order Confirmation and Charges

  • Order Confirmation: Once your order has been placed, you will receive an order confirmation email containing the details of your purchase.
  • Authorization: When you place an order, we will authorize your payment method for the total amount of the order, including any applicable taxes and shipping fees.
  • Charge Completion: Your payment will be processed only when your order is shipped or when services are rendered (for services or subscriptions). You will receive a separate email confirming that your order has been processed and dispatched.

3. Billing Address

When placing an order, you are required to provide accurate and complete billing information, including your billing address. The billing address must match the address associated with your payment method. Failure to provide the correct billing details may result in delayed processing or cancellation of your order.

4. Payment Security

We take your security seriously and employ industry-standard encryption and security measures to protect your personal and payment information. All payment transactions are processed through secure, PCI-compliant payment processors. However, no method of transmission over the Internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

5. Pricing and Currency

  • Pricing: All prices listed on our website are in GBP (£) unless otherwise stated. We reserve the right to change the prices of products or services at any time without prior notice.
  • Currency: All transactions are processed in GBP, and your bank or payment provider will convert the amount to your local currency (if applicable) at their current exchange rate. You may be subject to additional charges or fees imposed by your bank or credit card provider.

6. Shipping and Handling Fees

  • Shipping Costs: Shipping fees will be added to your order total at checkout and are based on the shipping method and destination. The shipping costs will be clearly indicated before you complete your purchase.
  • Customs Duties and Taxes: For international orders, customs duties and taxes may apply and are the responsibility of the customer. Please check with your local customs office for more information on potential charges.

7. Refunds and Billing Adjustments

  • Refunds: If you are entitled to a refund in accordance with our Refund and Returns Policy, we will issue the refund to the original payment method used for the purchase. Refunds will be processed within 7-10 business days after receiving your returned item.
  • Billing Errors: In the event of an error in billing or charging, please contact us at contact@homeseliy.com immediately. We will investigate and resolve any discrepancies promptly. If you are overcharged or billed incorrectly, we will issue a refund or adjust the charge accordingly.

8. Subscription Services (if applicable)

  • Automatic Renewals: If you subscribe to any of our products or services that require recurring payments (e.g., subscription boxes or memberships), you will be automatically charged at the start of each renewal period. You will receive a reminder notification prior to any renewal.
  • Cancellation: You may cancel your subscription at any time. To cancel, please contact us via email at contact@homeseliy.com or manage your subscription through your account settings on our website (if applicable).
  • Non-Refundable Fees: Unless stated otherwise, subscription fees are non-refundable, even if you cancel mid-period.

9. Delays or Non-Payment

  • Non-Payment: If your payment is declined or fails to go through, we will notify you and attempt to resolve the issue. You will be responsible for any charges incurred due to payment issues.
  • Delayed Payments: If we do not receive full payment within a reasonable period, we reserve the right to cancel your order or suspend any ongoing services until payment is completed.

10. Changes to Billing Terms

We may revise or update these Billing Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review these terms regularly to stay informed about how we process payments and billing. Continued use of our services or placing orders after such changes will constitute your acceptance of the updated terms.

11. Contact Information

If you have any questions regarding your bill, payment method, or any issues with your transaction, please contact us at:

  • Email: contact@homeseliy.com
  • Phone: +44 3943 985023
  • Address: 72 New Road, Northampton, NN4 0 1VC, United Kingdom